Version Compatibility
The Remove Web Lockout AQ is available in Avionté version 17.1 and newer.
Overview
This utility is used to unlock an account for a user that has been locked out of an online Avionté application (i.e. Aero, portals). This utility manages a user's locked out account in the event the user has too many failed login attempts. If a user's account has been purposely locked (e.g. - Actions menu > Web Login), the account must be unlocked from that same place.
Visit this Knowledge Base article to see the full list of available Self-Serve Utilities and how to use each one.